Apple News Hands on – from the Event to After-sales Industry

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Apple has unveiled the iPhone XS, iPhone XS Max, iPhone XR, and Apple Watch Series 4 at Steve Jobs Theaters on September 12th, 2018.
Check more details below for the iPhone new product highlights:

 

New Lineup – iPhone 6S and X offline

Though All new iPhones feature improved specs, however at the top end they also come with a higher price tag. Apple made some major shakeups to its iPhone lineup. the iPhone SE, iPhone 6S, and iPhone X are no longer being sold by Apple. Instead, people looking for a smaller, cheaper iPhone will have to pick one up from a third-party retailer.
This leaves the iPhone lineup as being the iPhone XS, iPhone XS Max, iPhone XR, iPhone 8, iPhone 8 Plus, and iPhone 7, iPhone 7 Plus.
Lots of people were looking forward to official price drop for iPhone X before the Apple Event 2018. It turns out the price has been raised by some third-party retailers due to unexpected increasing sales volume in Huaqiangbei, the world center of refurbished smartphone and parts. We expect more coming demands on iPhone X repair parts in the future.

Smart Wearable Device – Apple’s Ambition

Apple Watch may not be the most long-awaited product, nevertheless Apple took around 30 mins to introduce Apple Watch 4 in the event.
According to the data from Canalys, the shipments of Apple Watch reached to 18 million in 2017, which was increased by 54% compared to 2016. And Apple Watch even gets 59% market share of smart watch in 2018 Q1.

Based on the forecast from IDC,the global wearables shipments will probably reach to 132 million.

That is to say, when the smartphone walks into a red sea phase, the wearables are the new engine, and can be a huge profitable resource. We may hear some discussions about the development trends of wearables, it’s not impossible that wearable will replace smartphone in the future. And this may be the reason why Apple spend so much effort to introduce Apple Watch.
For repair industry, will wearable spare parts be a huge profitable resource?

Software Calibration – New Repair Trend

Along with new iPhone debut, Apple is rolling out a change to its policies for iPhone screen repair as well. In a news first shared with iMore. Apple is dropping the need for repair centers to use calibration hardware when conducting screen repairs for iPhone 6s and later.
Repaired devices can now be calibrated by simply connecting them to a Mac Mini or MacBook Air running the diagnostics software. The benefits are quite clear:
It means that workspaces for screen repairs no longer need to make room for special equipment. The software-only process is also apparently faster than the previous procedure, hopefully decreasing turnaround time for customers. Finally, it makes easier for Apple to roll out more licensed third-party locations. Currently, screen repairs can be conducted on-site at Apple stores and some third-party resellers. Apple has been hesitant to distribute the special hardware to lots of places, but it is significantly simpler for it to send over intangible software. No doubt Apple will still have a stringent approval and security policy for budding repair locations, but it’s a big step forward.
Will current aftermarket industry be greatly affected by more Apple certified third-party repair centers? Will people get Apple Service Pack screens and parts for repairing just like Samsung? We will see.

Instant Credit Trade-in – Boost for new iPhone Sale?

Apple has updated its GiveBack program on 12th September 18, 2018 with details on what it will offer customers to trade-in last year’s devices like the iPhone X and Apple Watch Series 3. The program was also recently refreshed to allow customers to apply the trade-in credit at the time of purchase of a new device.
Apple will be giving iPhone X owners up to $525 for trade-ins, depending on the condition of the device. iPhone 8 Plus will fetch up to $400, with iPhone 8 netting up to $350.
Apple also notes that it will offer a maximum of $ 250 for Apple Watch and iPad trade-ins, with a ceiling of $1,000 for Macs.
Previously, the program required customers to buy a new product first and receive an Apple Store gift card or debit card with the value after. Right now, Apple is switched to instant credit when towards a new online purchase. The other alternative was visiting an Apple store to make a trade-in and new purchase at the same time. And this might be the boost for new iPhone sales.

Apple Special Battery Offer -How Should We Change Battery Repair Service?

Apple’s deadline for discount iPhone battery replacements is fast approaching. The consumer electronics giant confirmed in December 2017 it intentionally slows down aging iPhones to mitigate the impact of failing lithium-ion batteries, which are comprised of combustible components and therefore struggle to charge and retain power as they chemically age, a process exacerbated by exposure to extremes in temperature.

                                         Picture from Apple.com

During this period, it’s tricky for third-party repair shops to adjust their battery service against to Apple.

What do you think of our hands-on Apple news? Is there anything you would add? Let us know down in the comments!

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