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Corporate Responsibility

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Overview


HCQS promotes innovation and strive for economic, social and environmental sustainability. We are dedicated to providing employees with a safe and healthful workplace, protecting the environment wherever we conduct business and striving for excellence in safety, health and environment stewardship.


HCQS’s performance over a decade has been driven by a straightforward mission: we design and sell one-stop mobile phone after-sales solutions that help our customers solve their most complex challenges.


Every day, HCQS employees find new and innovative ways to serve our global customers, and we are also committed to responsible leadership - both in our products and in how we manufacture, deliver and support them. We are building a bigger and better HCQS across the breadth and depth of our businesses and our communities, and we are focused on helping build a better planet.



Environmental Stewardship

Integrity & Ethics

Health & Safety



Environmental Stewardship


We believe that we can have a significant positive impact on the environment. With reliable and efficient operation, we can improve quality of life and reduce environmental waste. 


Environmental Principles


HCQS along with our suppliers seek to operate in an environmentally responsible and efficient manner, we minimize adverse impact on the environment, avoid the use of hazardous materials where possible and engage in activities that reuse and recycle.


HCQS’s commitment to the environment is outlined in three main principles that define our philosophy and the practices we demand of ourselves to ensure that we conduct our businesses in an environmentally responsible manner.


The Company strongly believes that all corporations have a responsibility for the environment. This belief is reflected in a commitment throughout the Company’s operation to avoid creating any unacceptable risks to the environment.


The Company policies are not only comply with all applicable laws, benchmarks and regulations, but also reduce and eliminate hazardous waste where possible through materials selection and recycling. All wastes will be handled and/or disposed of through safe and responsible methods.


The Company will minimize the environmental, health and safely risks to its employees and the communities in which it operates through safe technologies, facilities, and operating procedures and by being prepared for emergencies. Any waste with the potential to adversely impact human or environmental health shall be appropriately managed, controlled and treated prior to release into the environment.


We are continually enhancing our business and our operations to benefit all of the parties that are connected to us.


Operational Approach


Our approach: Reduce, reuse and recycle

HCQS handles the world environmental challenges mainly in two ways:


-Efficiently use of resources

Our automation and technology applications provide efficient production and minimize the environmental waste in our manufacturing and recycling processes.


-Disposal in the most environmentally responsible manner

Anything that is unusable will be safely classified, collected and transferred to electronic waste processing center, where they will be treated in accordance with the most environmentally responsible method.


Waste management

We have adopted the following waste management policy:

  • Avoid generating waste.

  • Re-use materials where possible.

  • If re-use is not possible, the waste materials are recycled.

  • If recycling is not possible, then the waste is transferred to waste treatment center.


Recycling 

Recycling is the process of collecting and processing materials that would otherwise be thrown away and turning them into new products. Recycling can benefit communities and the environment in numerous ways, including:

  • Preventing waste of potentially useful materials

  • Reducing the consumption of fresh raw materials

  • Cutting energy usage

  • Decreasing pollution


we recycle all functional parts of wireless devices, including LCDs, touchscreens, flex cables, wifi modules, speakers, and vibrators. 


HCQS recycle services are the key to fulfill our commitment to create a sustainable product eco-circle. Our recycle services include electronic retail trade-in solutions and enterprise mobile device buyback. 


By recycling devices,HCQS helps customers to cut cost, create an alternative of mobile parts, and dispose the unusable components in the most environmentally responsible manner.



Ethics & Integrity


At HCQS, we conduct our business in an ethical manner and act with integrity.


  • Anti-corruption


HCQS strictly forbids bribery and corruption of any kind. Integrity is a core company value and in support of it, HCQS provides employees and other stakeholders with clear guidance and detailed procedures to ensure compliance with relevant law and other global anti-corruption laws and regulations. This guidance is clear that we must never sacrifice our ethical principles to win or keep any business.


  • Non-Discrimination and Harassment


It is the policy of The HCQS Company to attract and retain the best qualified people available without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability. Our nondiscrimination policy applies to applicants as well as employees and covers all terms and conditions of employment, including recruiting, hiring, transfers, promotions, terminations, compensation and benefits. 


  • Freedom of Association


We recognize and respect employee rights to join or not join any lawful organization of their own choosing. We are committed to complying with laws pertaining to freedom of association, privacy and collective bargaining.


  • Work Environment and Compensation


We are committed to promoting a work environment that fosters communication, productivity, creativity, teamwork, and employee engagement. As a global company, we seek to provide employees with compensation and benefits that are fair and equitable for the type of work and geographic location where the work is been performed.


  • Slavery, Human Trafficking, Forced Labor and Child Labor


HCQS strongly believes that the employment relationship should be voluntary, and the terms of employment must comply with applicable laws and regulations. We are therefore opposed to slavery, human trafficking, forced labor and child labor and are committed to complying with applicable laws prohibiting such exploitation.



Health & Safety


We strive to offer and sustain a safe and healthful work environment for all of our employees, focusing in three critical areas:


Implementing global safety and health standards


Tracking global injury trends from first aid, medical treatment, restricted and lost time injuries.


Conducting safety and health audits of our operations around the globe.



The safety and health of all our employees is a core value within our company. We expect all levels of management and employees to not only anticipate hazards, but also to address them and stop employees if they deem a work environment or task to be unsafe.  


HCQS’s emphasis on safety and health encourages continuous improvement in all our processes, including the following:


Protective Devices


We continually apply devices that mitigate risk from workplace processes and equipment.


Ergonomics


Where processes involve repetitive tasks, we design work approaches to minimize the impact on our employees.


Preventive Maintenance 


With sound maintenance routines and protocols, HCQS continually reviews equipment to keep it in top operating shape, which reduces the potential for hazards while maximizing productivity.


Security


To assure a well-protected, safe workplace, we consistently manage access to our facilities following international guidelines and standards.


With our continuous commitment to employee safety and health, HCQS ensures that safety goes hand-in-hand with operating productively, which in turn helps HCQS to compete effectively. Beyond this , many of HCQS’s products and services, including customization and consulting services, are designed to help our customers develop safely and greenly within their own operations.